Report a problem and we’ll look into it.
Use this form to tell us about issues you find in the Ownmades website, merchant dashboard, or mobile app. The more specific your report, the easier it is for us to investigate.
Describe the breakage
Tell us what you expected to happen and what happened instead. Clear before-and-after language removes guesswork.
Name the exact screen
Use the affected page or screen field for the precise location, such as checkout, order detail, or voucher settings.
Attach proof when helpful
A screenshot is optional, but it is the fastest way to explain a broken UI state, missing content, or stuck flow.
Helpful details
A clear report gives us a faster starting point.
If you can tell us where the issue happened, what you were doing, and what you expected to see, we can investigate with much less back-and-forth.